If you need help, we’re here for you!
Whether you're having issues with Workshop or just want to tell us how much you've learnt, getting in touch is as easy as 1, 2, 3:
- Click 'Contact Us' in the navigation bar above, or on the help homepage.
- Send us a message directly from our website by clicking the help button displayed at the bottom right of the window.
- You can also tweet us - @workshop_app.
Except for times of unusually high volume, we'll aim to respond within 1 business day. It may take us slightly longer during weekends and holidays, but don't let that stop you.
What to expect
- We may require you to share some account info & other identifying details to help understand the problem you’re experiencing. One thing we’ll NEVER ask for is your password. Please do not share your passwords with us or anybody else.
- If you are 16 or under, please have a teacher/parent/legal guardian contact us on your behalf. If we suspect we’re communicating with someone under 17, we may not provide a response.